Fileman is a solution to easily manage and store closed files at zero cost to the firm.
Fileman is a unique Cloud based cost recovery service that provides tailored solutions for law firms to effectively manage files with minimal effort. Our seamless technology allows law firms to focus their efforts on billable activities whilst we manage the mundane tasks associated with storing your closed matters.
Our single fee per matter approach means that law firms can capture and pass on the cost of file archiving to clients as a legitimate and recoverable disbursement. Fileman integrates with practice management software and automatically generates a cost recovery disbursement to your clients’ ledger.
Best of all, our software is at ZERO COST to the firm!
As a Fileman client, all you need to do is place your closed files in a blue Fileman collection tub provided to you and our specialised team will take care of the rest. Every month your firm will be offered a FREE scheduled file collection where a Fileman representative will visit your office, collect files ready to be archived and transport them to our secure Fileman facility.
Once your files have reached our facility we will scan the front cover of each file or scan the entire file dependant on your level of service. Files are then catalogued and barcoded for storage. You will be able to view files from your practice management software or quickly search for files via the Fileman Cloud based portal which will hold all the information for the files we hold. You can easily request retrievals, insert documents, view scanned files and authorise destruction.
Fileman's proprietary file management software is designed to manage and secure your physical and digital files for seven years, providing you with greater peace of mind knowing that your important files are safe and secure.
Our all-inclusive single fee per matter means that you won't be charged recurring fees for storage. You will see significant savings if you are currently using self-storage or traditional archiving providers whereby you are charged per box each month.
When Fileman collect your files they are transported to our secure storage facility which is equipped with CCTV, Access Control Systems, long and short range motion sensor alarms, perimeter fencing and fire suppression systems. When transferring files to digital format, documents are imaged and stored on our servers in a lossless and uncompressed format to safe guard against any future changes in technology.
At Fileman, we understand the importance of having easily accessible information so we have made our retrieval process quick and easy for you and available anytime. Files can be retrieved as a PDF online, and at ZERO COST! Retrieving a file is as simple as clicking a button or is just a phone call away. Physical file retrievals can be sent to you via our DX or courier service and you will only pay for the delivery of the file to your office.
Firms can expect to receive physical retrievals within 24-48 hours. For online PDF retrievals, the file will be made available to download from the Fileman Cloud based portal within 2-4 business hours.