Privacy Policy

This Privacy Policy sets out our commitment to protecting the privacy of your personal information that we collect through this website or directly from you. Please read this Privacy Policy carefully.  Please contact us if you have any questions. 

By providing us with personal information indicates that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it.   
If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this Site or any products and services offered on it. 

1. Type of personal information collected
The type of personal information we collect may include your full name, business name, phone number, email address and location of the business you work for. 
If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy. 

2. Collection and use of personal information
We collect and use personal information for contacting and communicating with you, for internal record keeping and for marketing. 

3. Disclosure of personal information
We do not disclose any personal information to any third parties and all information that we collect is for the purpose to provide you with information about our products and services, and as required by law. 

4. Access to and correction of personal information
Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth).  An administrative fee may be payable for the provision of information.  We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act. 
Correction: If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part upon customers advising us when their personal information changes.  We will respond to any request within a reasonable time.  We will endeavor to promptly correct any information found to be inaccurate, incomplete or out of date. 

5. Complaints about breach
If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please email us at 

6. Unsubscribe
To unsubscribe from our e-mail database, or opt out of communications, please contact us on 1800 820 061 or email 

7. Storage and Security
We are committed to ensuring that the information you provide is secure. 

For any questions or notice, please contact us at:

Fileman Cost Recovery Service
BN: 74 117 675 779  
Last update: 22 September 2017